Cookie Policy

    Last updated: August 27, 2026

    1. What Are Cookies?

    Cookies are small text files stored on your device when you visit a website. They help the website remember your preferences, maintain your login session, and provide an improved user experience.

    2. Cookie Categories We Use

    Strictly Necessary Cookies

    No consent required

    CookiePurposeDuration
    session_idUser session managementSession
    auth_tokenUser authenticationKept only as long as needed for the purpose above
    csrf_tokenCSRF protectionSession

    Functional Cookies

    Consent required

    CookiePurposeDuration
    language_prefInterface language preferenceKept only as long as needed for the purpose above
    mute_audioAudio setting (airport jingle)Kept only as long as needed for the purpose above
    gdpr_consentGDPR consent recordKept only as long as needed for the purpose above

    Analytics Cookies

    Consent required

    We use anonymized analytics to improve the platform. We do not use Google Analytics without explicit consent.

    CookiePurposeDuration
    _analyticsAnonymized platform usageKept only as long as needed for the purpose above

    Marketing Cookies

    Explicit consent required

    We do not currently use third-party marketing cookies without explicit consent. Stripe cookies are strictly functional.

    3. Managing Your Cookie Preferences

    You can control cookies through your browser settings:

    • Chrome: Settings → Privacy → Cookies
    • Firefox: Options → Privacy → Cookies
    • Safari: Preferences → Privacy
    • Edge: Settings → Privacy → Cookies

    Note: Disabling strictly necessary cookies may impair platform functionality. To withdraw consent for non-essential cookies, contact us at: info@pro-universe.gr.

    4. Legal Basis

    Our cookie practices comply with Greek Law 3471/2006 (implementing EU ePrivacy Directive 2002/58/EC), GDPR, and the 2020 HDPA Cookie Guidelines. Strictly necessary cookies are exempt from consent; all others require your prior, informed, and freely given consent.